Guidecraft Kitchen Helper Towers recall
Guidecraft Children's Standing Towers Recalled Due to Risk of Serious Injury from Fall Hazard
What to do
Consumers should stop using the recalled towers immediately and contact Guidecraft for free repair parts and installation instructions.
Remedy offered: Repair
Contact: Guidecraft toll free at 800-524-3555 between 8 a.m. and 8 p.m. ET, Monday through Friday, email at ProductSupport@guidecraft.com or online at www.guidecraft.com/pages/product-recall, or www.guidecraft.com and click on "Product Recalls" at the bottom of the page for more information.
The hazard
The platform inside the recalled tower can loosen over time, causing it to become unstable or detach, and ultimately posing a fall hazard to young children.
Injuries reported: The firm has received 11 reports of children falling, including three injuries such as a bloody nose and bruises.
Which products
This recall involves Classic and Contemporary Guidecraft Kitchen Helper Towers in nine colors sold from June 1, 2022, through October 31, 2023. Recalled towers have both an item number and lot number shown on the lists provided and were purchased from June 1, 2002, through October 31, 2023. This information can be found on the foil sticker at the bottom of each tower's platform.
Units: 25235
Where it was sold
Online at Guidecraft, Amazon, Wayfair, Walmart, Target, Maisonette and Overstock from June 2022 through October 2023 for about $200.
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